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DIGITAL MARKETING SPECIALIST

Fast adaptation, continuous learning, and a drive for self-growth are my guiding principles.

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+4 YEARS

Experience

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I'M

WANG HIEN

About

Me

I’m a passionate and responsible Digital Marketer with over 4 years of experience specializing in Digital Marketing.

With a strong focus on Paid Media Strategy and optimization, I have built and scaled performance-driven campaigns that support business growth by improving revenue and managing acquisition costs (CPL/CPA). Leveraging a deep understanding of the customer psychological journey, I’ve also helped improve funnel conversion, especially for high-ticket and B2B lead generation.

I’m eager to grow into a Performance Marketing role in a dynamic environment with a clear career path, where I can leverage analytics, testing, and hands-on execution to deliver high-quality leads and long-term value for the business.

Why Hire Me

Hello Boss ! I'm Phạm Quang Hiển

My

Role

Chatbot & Automation

Designing smart automated workflows and chatbots to streamline customer journeys, nurture leads, and save operational time.

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Performance MKT

Continuously testing and optimizing ad campaigns based on deep data analytics to ensure every dollar spent delivers maximum value.

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Digital Marketing

Developing multi-channel strategies to connect brands with target audiences through impactful content and online campaigns.

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Building scalable marketing systems through digital strategy, performance, and automation.

MECI SAI GON JSC

Feb 2023 - Now

Digital Marketing Specialist

Main task:
 - Strategic Planning & Budgeting: Formulated annual/quarterly marketing strategies and allocated multi-channel budgets, utilizing deep ICP and buyer persona research to align with BOD growth objectives.
 - Full-Funnel Paid Media: Executed and continuously optimized targeted campaigns across Google, Meta, TikTok, Zalo, and LinkedIn, leveraging advanced audience segmentation and retargeting to maximize Qualified Leads.
 - Data Analytics & Reporting:  Tracked core business metrics (P&L, ROAS, CPA, Conversion Rate) and built comprehensive performance dashboards to drive data-backed optimization decisions.
 - Marketing Operations & Content: Partnered with IT to optimize CRM lead flows, built n8n/AI (ChatGPT) automation workflows for customer support, and acted as the on-camera host for brand video content.

Key Outcomes: 
 - Revenue & KPI Attainment: Overachieved 2025 sales targets by 112%, driving a +45.21% YoY revenue increase (and +56.67% vs 2023).
 - ROAS & Cost Efficiency: Skyrocketed ROAS by +68.25% and slashed Cost per Qualified Lead by -29.04% YoY through rigorous funnel optimization.
 - AOV & Lead Quality: Delivered a massive +79.4% growth in AOV and increased Qualified Leads by +29.88% by focusing resources and tailored messaging on high-value core customer segments.

Kella Professional

Mar 2022 - Jan 2023

Main task:
 - Executed & follow up company marketing campaign (launching new product) 
 - Assist with coordinating and executing celebrity engagements
 - Created a landing page to drive conversions from sales ads and set up a customer follow-up funnel.
 - Ideation and production of visual content
 - Customer consultation and sales support

Key Outcomes:
 - Built foundational knowledge of IMC and digital media planning.
 - Adopted a performance- and data-driven mindset.
 - Developed a paid media plan and budget allocation.
 - Achieved ROAS > 5 and CPA VND 25,000 with selling 1,000+ units in 2 month on Tet

Marketing Excutive

Vibula MCN

Jan 2022 - Mar 2022

Intern Media Specialist

- Come up with ideas for content marketing.
- Produce videos on the TikTok platform.
- Plan to implement a campaign to build a TikTok channel for the company's partners

My Work

Experience

My 

Projects

KELLA

Select a project to explore

MECI

MECI Sai Gon JSC

Brand coverage and consistently

SITUATION

- In 2023, I relied heavily on paid media across too many product categories.
- Ad content focused on product features rather than the real pain points of factory customers.
- Search Ads grouped keywords too broadly, without clear segmentation by search intent.
- Brand positioning for MECI as an " 'Ô Sin' Nhà Xưởng" existed, but had not been strongly invested in across channels.
- Revenue increased, but costs also rose, resulting in weak profitability and unsustainable growth.

TASK (Objectives)

Business Objective
- Increase "Retail revenue" from end customers in the factory segment.
- Drive more sustainable and profitable growth by focusing on higher-value customer groups.
Marketing Objective
- Generate more qualified leads from core factory customers.
- Strengthen brand awareness and trust for MECI as an " 'Ô Sin' Nhà Xưởng"
- Focus marketing resources on the products and channels with the highest conversion potential.

ACTION

- Optimized Paid Media and Owned Media to create a more balanced digital strategy between conversion and brand building.
- Reallocated budget across channels to better support short-term performance while maintaining long-term brand awareness.
- Used a funnel strategy built around low-value but essential products to attract core factory customers (B2B) and generate qualified leads.
- Leveraged credibility from partnerships with large factories and well-known brands to strengthen trust and brand perception.
- Developed ad creatives around real factory contexts, operational problems, and customer pain points instead of product-only messaging.

RESULT

Business Growth
- Revenue in 2025 increased by 45.21% vs. 2024 and 56.67% vs. 2023.
- Achieved 112%+ of the 2025 sales KPI.
Marketing Efficiency
- ROAS increased by 68.25% vs. 2024 and 62.45% vs. 2023.
Lead Quality
- Core factory customers increased by 18.2% vs. 2024.
- Qualified Leads increased by 29.88% YoY.
- Cost per Qualified Lead decreased by 29.04%.
Customer Value
- Average Order Value increased by 79.4% vs. 2024.
-> This reflected a stronger ICP strategy and better customer quality.

My Scope

Planning | ICP & 3Cs Research | Paid Media | Owned Media 
Funnel Optimization | Brand Audit | On-Camera Host | Performance Report & Analytics

Digital Marketing

Improving MECI’s digital marketing strategy to attract more qualified factory leads, strengthen brand awareness, and drive more effective business growth.

Creative Content Ads

Paid Media Planning & Optimization

Report & Analytics

On - Camera Host

KELLA Professional

SITUATION

As a Marketing Executive in my early career stage, I supported the go-to-market execution for Kella’s gray coverage shampoo launch during the Tet season. The product was positioned as an affordable at-home solution for customers who wanted to cover gray hair conveniently without going to a salon.

TASK (Objectives)

Business Goal
-> Sell 1,000 units during the Tet campaign period.
Marketing Goal
-> Build product awareness and drive conversions through a multi-channel launch campaign supported by landing page and sales follow-up flow.

ACTION

- Executed multi-channel content across social platforms for the new product launch
- Built a landing page to convert paid traffic and support customer follow-up
- Reviewed and followed up agency deliverables for content and ad execution
- Monitored campaign performance and supported reporting analysis
- Developed sales scripts to help the sales team consult and close customers via messaging
- Assisted in coordinating celebrity engagement activities for the campaign

RESULT

- Sold 1,000+ units in 2 months during Tet
- Achieved ROAS > 5
- Maintained CPA at VND 25,000
- Built practical experience in IMC execution, paid media coordination, and conversion-focused funnel marketing

My Scope

Go-to-Market Execution | Landing Page & Conversion Flow
Agency Management | Performance Reporting | Sales Support

Marketing Excutive

Supported the go-to-market execution for a new product launch, coordinating content, landing page, agency performance, and sales follow-up to drive awareness and conversion during the Tet sales season.

Agency Management & Performance Reporting

 Landing Page & Conversion Flow

Why You Hire Me for Your Next Position Digital Marketing ?

I bring a growth mindset, adaptability, and a strong commitment to continuous improvement. I may not be the most experienced marketer, but I learn fast, stay open to challenges, and always strive to create better results. With proven results from my previous work, I believe I can contribute meaningful value and grow with the company over time.

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Address

Phan Huy Ich St, An Hoi Tay Ward, HCM city

Phone

(+84) 902-780-621

wanghiendigital@gmail.com

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